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Doug Jan 22 Known Veeple Issues

Dear Veeple Customers,

Update 1/26/12 (04:45 AM EST) - The Veeple service is back up in its entirety, including all videos streaming, access to your accounts and all interactive elements working. To access your account please go to www.veeple.com (not veeple.com). Your browser may ask you to "trust" the site. If it does please do so. Again we sincerely apologize for the down time and we hope that this was not a major inconvenience. If you still have any issues please feel free to contact Doug Broomfield at d.broomfield@comcast.net.

Update 1/24/12 (10:10 PM EST) - It will be at least another day before customers can access their accounts. Also please note that some of the interactions on some videos are not yet working. Videos are all streaming however.

Update 1/24/12 (09:52 AM EST) - Veeple site is back up and customer videos are streaming again but you cannot yet log into your Veeple accounts and Veeple email is not yet working. We will continue to work on account login and Veeple email and hope to have those working again by Tuesday evening.

1/22/12 - The Veeple service is currently down. We are working diligently to get our servers back online. Until we do your deployed videos will not play and you cannot access your account. We anticipate this will take at least a couple of days to resolve. Please check back here at http://veeple.zendesk.com/home for updates.

We profusely apologize for this and will keep you updated on our progress. We certainly appreciate your patience.

Thank you,

Doug Broomfield